Terms of Service

1. Acceptance of Terms

By accessing or using Link FIller ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms apply to all visitors, users, and customers.

2. Description of Service

The Platform provides a headless content management system featuring a customizable API layer. Users can create, manage, and distribute content through our dashboard and API endpoints. Features, infrastructure, and functionality may evolve or change over time at our sole discretion.

3. User Accounts & Security

• Account Responsibility: You are entirely responsible for maintaining the confidentiality of your account credentials, API keys, and tokens.
• Activity Liability: You are liable for all API requests and activities that occur under your account credentials.
• Unauthorized Access: You must notify us immediately of any suspected or actual unauthorized use of your account. Credentials and developer seats are granted to individuals and must not be shared without authorization.

4. Acceptable Use & API Restrictions

You agree not to, and will not permit others to:

• Use the Platform for any unlawful purpose or in violation of applicable laws.
• Attempt to gain unauthorized access to any part of the Platform, infrastructure, or related networks.
• Interfere with, bypass security measures, or disrupt the integrity and performance of the Platform.
• Upload, inject, or transmit malicious code, malware, viruses, or harmful scripts.
• Use the Platform to store, host, or distribute content that infringes on third-party intellectual property or privacy rights.
• Exceed designated rate limits, abuse concurrent connection caps, or intentionally manipulate API usage quotas without prior written authorization.

5. Content Ownership

• Your Content: You retain all intellectual property and ownership rights to the content, media, and data schemas you create, upload, and store on the Platform. the Platform claims no ownership over your hosted data.
• Platform License: You grant us a limited, worldwide license to host, transmit, and display your content solely as necessary to provide, maintain, and support the Platform services for you.

6. Service Availability & Performance

• Availability Targets: We strive to maintain high availability and performance standards for our API infrastructure. However, we do not guarantee uninterrupted or error-free service.
• Downtime Event: Scheduled maintenance, critical security patches, and unforeseen upstream infrastructure outages may cause temporary downtime.
• SLA Terms: Enterprise tier customers may be eligible for Service Level Agreement (SLA) credits only as explicitly specified in a separate, written enterprise contract.

7. Fees, Billing, & Subscriptions

• Billing Cycle: Paid subscription plans are billed in advance on a recurring monthly or annual basis.
• Refund Policy: All fees are non-refundable except as explicitly mandated by applicable consumer laws or stated in our internal refund policy.
• Price Adjustments: We reserve the right to modify subscription pricing with a minimum of 30 days’ prior notice. Continued use of the platform after the effective price change date constitutes acceptance of the new pricing structure.

8. Limitation of Liability

To the maximum extent permitted by applicable law, the Platform, its founders, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including but not limited to loss of profits, data loss, service interruptions, or customer-facing application downtime—arising out of or related to your use of the Platform. Our total aggregate liability for any legal claim shall not exceed the total amount you actually paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

9. Suspension & Termination

• Account Termination: We reserve the right to suspend or terminate your account access at any time, with or without prior notice, for material violations of these terms, non-payment, or API abuse.
• Account Cancellation: You may cancel your subscription and account at any time through the platform settings.
• Data Export Window: Upon formal account termination or cancellation, your content will remain accessible for self-service export for a grace period of thirty (30) days, after which it will be permanently and irreversibly deleted from our live production databases.

10. Governing Law & Jurisdiction

These terms shall be governed by, interpreted, and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions. Any legal disputes or actions arising under these terms shall be resolved exclusively within the courts located in Ontario.

11. Modifications to Terms

We reserve the right to modify or replace these terms at any time. We will notify users of material changes via email or an explicit platform dashboard notice. Your continued use of the platform and APIs after modifications take effect constitutes binding acceptance of the updated terms.

12. Contact

For questions, notices, or legal inquiries regarding these terms, please contact us at: [email protected].